The Power of Compliments
Objective
Experience & Learn how to give and receive compliments.
The scenario
You are working together with Peter, a colleague of the service department, for quite a while now. Peter is hardworking and an expert in his area. He is very precise and has a sharp eye for details. Although you recognize his strengths, sometimes his behaviour causes issues. He is often missing deadlines in projects you are involved in. A few weeks ago you had a constructive meeting with Peter to discuss this. During a meeting Peter surprised you with very positive behavior.
In this interactive role play you can experiment with various ways to give Peter a compliment.
Duration: 5-10 minutes
The lecture
In the lecture the trainer will teach you:
- How to give compliments. What are the key success factors in giving powerful compliments?
- How to receive compliments. Which pitfalls do you have to avoid when you receive a compliment.
An actor will demonstrate both ineffective and effective examples in this lecture.
Duration: 5 minutes
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