"The effectiveness of virtual reality soft skills training in the enterprise"
(PWC, june 2020)

This study answered the specific question:

Is VR soft-skills training more effective than traditional training methods?

Conclusion Yes, it is.


4x faster

VR-trained employees completed training up to four times faster than classroom learners, and up to 1.5 times faster than e-learners.
This level of improvement offers employees and L&D teams a new learning modality that drastically accelerates people’s ability to reskill and adapt to changing job roles and work environments.

275% more confident

VR-trained employees were 275% more confident to act on what they learned after training—a 40% improvement over classroom learners, and a 35% improvement in comparison to e-learners.

That’s significant because, when it comes to soft skills, confidence is a key driver of success. Believing in themselves and having confidence helps learners connect better with others, while also feeling more satisfied with the time spent training.

3,75x more emotionally connected to the content

V-learners felt 3.75 times more emotionally connected to the content than classroom learners and 2.3 times more connected than e-learners. People connect, understand and remember things more deeply when their emotions are involved.
Consider the emotional impact of viewing a photo of a wildfire, compared with reading a fact-filled analysis of climate change and the wildfire crisis, and it’s easier to understand how strong emotional connections could lead to more positive outcome.

1,5x more focused than their classroom peers

When you think about how VR works, it’s easy to understand why users would be less distracted with this technology: The simulations and immersive experience command their vision and attention. In our study, VR-trained learners were up to 4 times more focused during training than their e-learning peers and 1.5 times more focused than their classroom peers. When learners are immersed in a VR experience, they tend to get more out of the training and will likely have better outcomes.


VR-learning will likely be an accelerator that helps drive a new age of enterprise training and education by delivering a cost-effective, immersive, and efficient experience to train employees on soft skills.